As the owner of Engaging Potential, Roz Lindsay works closely with pharmaceutical and biotechnology companies, providing training and coaching to individuals and teams.

Whilst her experience supports a broad range of client services, Roz specialises in developing High Performance Teams. Through training, facilitation and coaching, she works with departmental or cross-functional leaders to enhance team effectiveness.

A qualified and experienced trainer, Roz has a broad business background in sales, customer service and management roles. With incredible enthusiasm for optimising development outcomes, she has particular interest in the areas of adult learning, team performance and coaching.

Roz has 17 years of experience in customer facing and customer support roles across veterinary practice, aged care, and pharmaceutical and biotechnology industries. She has held positions managing sales and sales support teams, including roles requiring the establishment of new teams within large organisations.

Having being a Sales Manager, Sales Operations Manager and Senior Training Manager, Roz has a breadth of experience to bring to her training and coaching.

Roz's fields of expertise are in customer service, sales management and team development. Accreditation in Myers Briggs Type Indicator (MBTI®) brings additional insights and offerings to these areas.